Please note that over the bank holiday period our standard delivery times will be affected.
For travel money orders of £1000 or more any order placed after 3pm on Thursday 24th May and before 3pm on Tuesday 29th May will not be delivered until Wednesday 30th May. Saturday deliveries will not be affected.
All travel money orders under £1000 will take up to 3 working days to arrive from the dispatch date any orders placed after 3pm on Thursday 24th May and before 3pm on Tuesday 29th May, will be dispatched on Tuesday 29th May.
ICE Travellers Cashcard take between 3-5 working days to arrive, please ensure you leave enough time to ensure delivery before you travel over the bank holiday period.

Delivery Information

Order before 3pm for same day despatch

Your currency will be securely packaged and despatched fully insured directly to your door by Royal Mail and we provide this free of charge if you order over £700. You are guaranteed same day despatch providing you place your order prior to 3pm, Monday to Friday. Please allow 3 working days for delivery. All orders must be delivered to your home address - we cannot deliver to your work address for security reasons.

 

We offer Guaranteed Next Day Delivery when you order £1000 or more of currency, available Monday to Friday, providing you place your order before 3pm. We also offer a Saturday Guaranteed Delivery service for only 99p and a 9.30am Guaranteed Delivery service for £14.99. If you are not at home when delivery is attempted you will be able to pick up your order at a convenient time from your local Royal Mail sorting office. A signature will be required upon delivery of your order.

Despatch / Delivery Times

Order placed and payment received Order despatched Delivery date (best case)* Delivery date (worst case)
Before 3.00 pm
Monday Monday Tuesday Thursday
Tuesday Tuesday Wednesday Friday
Wednesday Wednesday Thursday Saturday
Thursday Thursday Friday Tuesday
Friday Friday Monday Wednesday
Saturday Monday Tuesday Thursday
Sunday Monday Tuesday Thursday
After 3.00 pm
Monday Tuesday Wednesday Friday
Tuesday Wednesday Thursday Saturday
Wednesday Thursday Friday monday
Thursday Friday Monday Wednesday
Friday Monday Tuesday Thursday
Saturday Monday Tuesday Thursday
Sunday Monday Tuesday Thursday
* 90% will receive their order the next business day. We have no control over when Royal Mail will attempt delivery of your order with us when using our standard free delivery service.

The despatch schedule is subject to variation for public holidays. During these periods, information about revised delivery times may be posted on the Website.

If paying by debit or credit card, payment will be received instantly. If paying by bank transfer, we will check our bank account at 3pm for receipt of cleared funds before we despatch your order. Please check the Terms & Conditions for more details.

 

If Royal Mail fail to deliver your order before the times mentioned above, please contact our Customer Services at the earliest opportunity on 0330 123 1432.

For more details about delivery of your ICE Travel Money order, please read our Terms & Conditions.

 

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